Company Info

Statement of Values

Dignity and Respect of Every Person

One of our core values at NoJo Traders is the ultimate dignity inherent in the individual. As a christian-owned business, NoJo Traders holds a high view of people. Our owners believe that EVERY person is made in the image and likeness of God, and to disrespect and denigrate people is an affront to the One who has showered us with provision and grace.

Honor and Integrity

According to the scriptural basis for our belief, as representatives of historic Christian faith, we hold ourselves accountable for our words and actions. We undertake our work to bring honor to God, and deal with people in a way that fosters integrity. We want our customers to know that conducting business with NoJo Traders means that they can rest assured that their property, their information, and their trust are all safe and secure with us.

Fair Practice and Great Value

At NoJo Traders, we are a family-run business. Like all people, we want others to treat us fairly, and we want to steward our resources wisely. We are committed to giving customers fair value on their items, and offering great deals on like-new and lightly used merchandise. If we can get you more money for your items, we will. If we can pass extra savings on to our customers, we will.

Industry Practices

Safety and Security

NoJo Traders is fully licensed and insured. We take your possession's safety and security extremely seriously. We have implemented various systems that go above and beyond "standard" industry practice to ensure your property is stored safely and securely. A variety of access control procedures and systems makes sure that your belongings are accounted for and our climate-controlled facility keeps your stuff clean and protected.

Reporting and Record Keeping

As required by laws and regulations, NoJo Traders keeps detailed records about the transactions we process, and the property we take in. Operating in a regulated industry means that we are required to regularly submit reports about the items we take in, and maintain a record of related transactions. This information is primarily used to detect any property that has been reported stolen, or has been flagged by law enforcement. While the incidence of stolen property being brought to pawn stores is extremely low in the industry as a whole (statistically less then %0.005, or less than 1/2 of 1 percent) we do take incidents of fraud extremely seriously, and work closely with law enforcement to return any merchandise identified as stolen to the original owner, and to bring any perpetrators to justice.

Professional and Industry Memberships

Memberships

Desiring to promote good and healthy business practices, we maintain memberships with the following organizations:

  • National Pawnbrokers Association - An industry group dedicated to fostering good pawn store business practices, monitoring of legal issues and industry interests, and professional development within the industry.
  • Better Business Bureau - Dedicated to advancing marketplace trust and ethical business practice, the BBB has helped consumers and business make smarter decisions for over 100 years.
  • Gemological Institute of America - We have GIA Alumni on Staff. Established in 1931, GIA is the world’s foremost authority on diamonds, colored stones, and pearls. A public benefit, nonprofit institute, GIA is the leading source of knowledge, standards, and education in gems and jewelry.

Charitable Giving

Searching for Opportunities to Give Back

NoJo Traders is currently looking for opportunities to support organizations that give back to the community and are aligned with our corporate values. If you would like for us to consider your organization, please send an email with a link to your organizations website to giving@nojotraders.com


Information

NoJo Traders Jewelry and Pawn
1430 Asheville Hwy
Hendersonville, NC 28791

P: (828)513-5132
General Inquiries
info@nojotraders.com